SOLON & BEYOND: News from Solon Elementary School

Marilyn Rogers-Bull & Percyby Marilyn Rogers-Bull & Percy
grams29@tds.net
Solon, Maine 04979

Good morning, my friends. Don’t worry, be happy!

As always I was very happy to receive the Solon School newsletter. The Principal’s Message states: “The Solon staff and I wish to welcome our new students in grades PreK-5 and their families to our school and to welcome back those who have been with us before. I hope all of you enjoyed a wonderful summer.

“I am the principal of both Solon Elementary and Garret Schenck Elementary School so I split my time between the schools. I am here for half of each day. Our school secretary Mrs. Tanya McFadyen can help parents with any issues they may have and can help you make contact with me if you wish to.

“Mr. Terry Corson will serve as our lead teacher and will help me handle discipline issues.

“We are pleased to offer free breakfast and lunch to all students again this year under the district’s community eligibility program. Students can buy milk or juice for snack or to go with a cold lunch if they wish to for 30 cents.

“Again this year our students will have healthy snacks provided through a fresh fruits and vegetables grant program on Mondays, Wednesdays, and Fridays.

“Please contact us if you have any questions. Thank-you for your cooperation. We look forward to a great new year!

“An open house will be held on Wednesday, September 25, from 6 – 7 p.m. Enjoy refresments , visit the classrooms. Please join us!

“On August 23, our new kindergartners attended an open house to acquaint them with their teacher Mre. Jen LaChance and to find out what life would be like in kindergarten. They listened to a story, participated in a scavenger hunt , enjoyed a snack, and played outside on the playground.

“The following is if you have bus questions or concerns. If you have general questions about bussing, please call our Transportation Director Lorie Agren at 431-8812. When your children are on the bus and you have concerns about pick-up or drop-off, please call Bonnie (a.m.) or Candy (p.m.), at Carrabec Community School, at 635-2209 and they can radio the bus driver.”

GROWING YOUR BUSINESS: Answer your darn phone!

Growing your businessby Dan Beaulieu
Business consultant

I know you’re busy, out there in the job. Working as hard as you can to please your customers, and grow your business. But there is still one thing you need to do to make sure that your business always looks professional. One thing, that if you do better than anyone else, will set you apart in a big, way, a very big way, and that is the way you handle phone calls, yes, the way you answer your phone.

There is nothing more aggravating to a customer — or potential customer — than not having anyone on the other end of the line when they are trying to reach you. Whether it’s a current customer who wants to talk to you about a job; or worse, has a complaint that he wants to talk to you about, she wants to talk to you now! Or maybe it’s a new potential customer who wants to ask you about your services and rates, now that’s a phone call you really want to answer if you are serious about growing your business. There is no doubt that answering the phone in a timely fashion is one of the most important things you can do for your business and for your customers.

If you think about it for a minute you will come to realize that in the case of a new potential customer, for example, the way you “do phone” will be the first impression that person has of you, your company and the way you do business. So, you’d better be good at it.

Personalize the situation, it has happened to all of us. Many of us have called a plumber because the toilet is overflowing, or an electrician because yours is the only house on the street whose power is off. You really want to talk to someone now! Or your porch roof looks like it is about to collapse under the weight of the 40 inches of wet snow that fell last night, you want someone to answer that phone, now. But instead you wait by the phone for hours feeling helpless as the situation seems to get worse by the minute! And the longer you wait the more resentful you get. If you’re the person not calling them back… don’t count on growing your business.

We all get it. The way you answer your phone, the way you deal with phone calls is critical to the way you keep your customers happy and grow your business.

So, keeping that in mind, here a few tips on how to deal with phone calls:

  • If your company is small, and you have no one at the office, or the house who can answer the phone, then carry a cell phone and answer it wherever you are. Take the time to answer it to at least find out what the caller wants and let her know when you can get to her place to fix the problem, if it is an emergency. If it’s not an emergency then tell him when you will call him back, preferably that evening.
  • Another idea is to have two phone numbers; one for normal business and one for emergencies and get your customers to use the emergency number only when there is an emergency. Oh, I can hear you groan that some people will always use the emergency number, and yes, you’re right. But for the rest of the customers. It will be an impressive option and show how much you care about customer service, and they will indeed honor your system.
  • Put all of your current customers’ numbers in your phone so that you will see who is calling when they are calling which will allow you to instantly triage the calls thus giving you some idea of who is calling and more easily make a decision about calling them back.
  • If you are lucky enough to have an office with a person manning the phones then always make sure that person is courteous and is well trained enough to know when the call is important enough to notify you to call the customer immediately, or when there is time so that you can call when you have some free time later in the day. This person should also have your calendar so that he or she can make appointments for you.
  • And finally, the voice mail. That necessary evil of all businesses. Make sure your message is clear, concise and, of course, courteous and maybe add a clever little statement that will make the caller smile a bit when leaving the message. And always, always let the caller know exactly how long it will take for you to call her back

In the end, it’s all about looking and feeling professional to your customers. The way you answer your phone and the way you return phone calls will go a long way when you are truly serious about growing your business.

Saying “goodbye” to summer 2019

Tina Richard, of Clinton, caught this barred owl napping in her yard.

Emily Poulin, of China, snapped a shot of this turkey walking across a field.

Michael Bilinsky, of China Village, photographed this gold finch enjoying a snack at a feeder.

Gary Mazoki, of Palermo, snapped this hummingbird approaching a feeding station.

Pat Clark, of Palermo, photographed this warbler at her feeder, stating it was the first time she had seen one at the suet feeder.

I’M JUST CURIOUS: Made up words

by Debbie Walker

How many words have you made up over the years? When no other word would do when dealing with your children, did you make one up?

My friend, Nana Dee (of the Wandering Nanas), has made up a word. Dee has an amazing wit plus quite the collection of southern sayings. It was her made up word that spurred me into this column today. “Smartassery” is her word. It is for the times when she just can’t help herself and the sarcasms come out!

As I said, that got me started and finding a book and an article in a Reader’s Digest magazine clinched it for me.

The author of a Reader’s Digest article by Bill Bouldin titled the Best Made Up Words Ever is one resource for this column. A few of his words and meanings are what follows:

  • Beerboard – to extract secret information from colleagues by getting them drunk.
  • Blamestorming – The act of attempting to identify the person who is most at fault for a plan’s failure.
  • Chairdrobe – A chair on which one piles clothes that belong in the closet. Not to be confused with a floordrobe (think ‘wardrobe’).
  • Destinesia – When you get to where you intended but forgot why you wanted to go there.
  • Fauxpology – An insincere expression of regret.
  • Pregret – To know what you’re about to do is wrong, wrong, wrong, while also knowing you will do it anyway.
  • Textpectation – The anticipation felt when awaiting a response to a text.

The next example of made up words, let’s call them “designer words,” concept is much like the dogs referred to as mutts are now designer dogs.

The reference book I used is by Eden Sher and the title is The Emotionary, a Dictionary of Words That Don’t Exist for Feelings That Do. I picked a few favorites that follow:

  • Ambivicilty = Ambivalence + Difficulty – the anxiety of having to make decisions.
  • Inrelaxability = Inability + Relax – the anxiety of having free time. My mother would say that was my problem!
  • Irredependent = Irrational + Independent – unable to ask for help under any circumstances.
  • Devade = Devastation + Evade – to purposely avoid asking someone a question, for fear that they won’t give the answer one wants to hear.
  • Disapathy = Disappointed + Apathy – a state of indifference caused by repeated past disappointment in people.
  • Proquester = Productive + Sequester – to obsessively work on a creative endeavor in isolation, neglecting friends, family, and/or other work.
  • Smork = Small + Quirk – The deeply ingrained behaviors, reactions and/or habits one exhibits every day.
  • Inattextive = Text + Inattentive – characterized by incessant phone use during social situations.

Now, here is a word for you to guess, made up word or in the real dictionary? The word is Tintinnabulation. What do you think? The meaning is “the ringing of bells.” All those letters meaning such a little thing. Is it really necessary? Must be because this word IS in the dictionary. Just keep in mind all words were made up by someone in past years.

I’m just curious how many words you have made up over the years? Let me know, please. I love this foolishness. Contact me with comments or questions at dwdaffy@yahoo.com. Have a great week. Find something to enjoy!

REVIEW POTPOURRI – Composer: Maurice Ravel

Maurice Ravel

Peter Catesby Peter Cates

Ravel

Bolero, Pavane for a Dead Princess, and La Valse

William Steinberg conducting the Pittsburg Symphony; Capitol SP 8475, stereo lp, recorded October 29, 1958, at Pittsburgh’s Syrian Mosque.

One of the most gifted conductors to have emerged in the last century, William Steinberg (1899-1978), led the Pittsburgh Symphony from 1952 to 1976 , until he resigned because of heart problems. During his lifetime, he was music director of the Buffalo Philharmonic before Pittsburgh and the Boston Symphony from 1969-72, while juggling his time with Pittsburgh. And he had guest engagements with most of the distinguished orchestras and opera houses as well. His Wiki biography provides a number of interesting details about the Maestro’s career.

He recorded a sizable amount of repertoire for Capitol records from the beginning of his tenure in Pittsburgh until he left that label in 1960. Among his recordings is the above program of French composer, Maurice Ravel, 1874-1937, consisting of three works – Bolero, Pavane for a Dead Princess and La Valse.

Bolero was composed for the ballet dancer Ida Rubinstein, after she commissioned Ravel when he returned from a successful tour of the United States during the mid-to-late ‘20s. Its debut on November 22, 1928, elicited nasty comments from certain ‘thinkers,’ but also became an overnight sensation and has remained a much-recorded classic. It is still dismissed as bombastic trash by a number of listeners but, for myself and others, a perennially captivating work for its fascinating build-up of dynamics from the barely audible pianissimi of the snare drum, plucking strings and flute to the rip-roaring conclusion at the same unvarying tempo. Steinberg pulled off these challenges with exactitude and achieved exquisite phrasing of the melodic line from the strings and woodwinds. Other very good recordings include those of conductors Anton Nanut and Paul Paray.

Pavane for a Dead Princess was first written as a piano piece in 1899 and scored for orchestra in 1910. When somebody asked Ravel why he picked the title, he replied that, ‘he liked the sound of the words and put them there.’ He also insisted on very slow tempos yet, when hearing a plodding rendition, admonished the performer that ‘it was not a dead pavane for a princess.’ Steinberg, as did other conductors like Charles Munch, Fritz Reiner, Andre Cluytens etc., observed these slow tempos with very sublime results, particularly the writing of the harp and woodwinds.

La Valse’s world premiere in December, 1920, drew the comment by one individual as ‘people dancing on a volcano.’ Ravel blended the rhythms of Johann Strauss Jr.’s Viennese Waltzes and, no relation, Richard Strauss’s opera, Der Rosenkavalier, into a piece of virtuosity uniquely his own and Steinberg’s recording is very exciting.

A CD set of most of Steinberg’s Capitol recordings was released in 2011 and copies may be still available through Internet sources.

William Steinberg was much loved by his colleagues and had quite the sense of humor. He granted interviews if the subject was one of interest, “for instance, myself.”

FOR YOUR HEALTH: Breathe Easier, Have Your Kids Tested For Asthma

(NAPSI)—The school year can be a hectic time for the families of America’s estimated 57 million schoolkids—but it’s also a good time for parents to bring their children to the doctor to get tested for asthma.

Asthma Affects Academics

According to the Asthma and Allergy Foundation of America, Asthma is a leading cause for chronic absenteeism, which is defined as missing 10 percent or more of school days for any reason, excused or unexcused. It detracts from learning and is a proven early warning sign of academic risk. This affects young children in particular in ways that can shape academic outcomes for their entire school career.

Understanding Asthma

Asthma causes swelling and narrowing of the airways that carry air from the nose and mouth to the lungs. Allergens or irritating things entering the lungs trigger asthma symptoms. There’s no cure, but it can be managed with proper prevention of asthma attacks and treatment. More than 25 million Americans have asthma, 7.7 percent of adults and 8.4 percent of children. Additionally, diagnosed asthma cases have increased since the 1980s.

Asthma Symptoms

Asthma symptoms vary from person to person. A person may have infrequent asthma attacks, have symptoms only at certain times—while exercising, for example—or have symptoms all the time.

Asthma signs and symptoms include:

  • Shortness of breath
  • Chest tightness or pain
  • Trouble sleeping caused by shortness of breath, coughing, or wheezing
  • A whistling or wheezing sound when exhaling
  • Coughing or wheezing attacks are worsened by respiratory viruses.

If your child shows any of these symptoms, it’s even more important to have him or her visit a pediatrician for testing.

How Asthma Is Diagnosed

In order to accurately diagnose asthma, a doctor will take a detailed medical history of the patient, conduct a physical exam, and test lung function with spirometry. A spirometry test measures the volume and speed of air that a patient can expel from the lungs, this helps determine the type of asthma and the optimum treatment plan.

Asthma Treatment

Treatment generally involves a blend of medication and avoiding triggers such as pollen, chemicals, extreme weather changes, smoke, dust mites, stress and exercise.

The good news is your child can live a normal life with asthma as long as it’s properly managed and monitored. Even many professional athletes have asthma.

More good news is that doctors now have better equipment than ever to help them accurately diagnose the condition. For example, the EasyOne® Air Spirometer created by ndd Medical Technologies and available through Henry Schein Medical, helps doctors make diagnoses confidently. Built for healthcare providers large and small, it uses TrueFlow™ ultrasound technology for unprecedented accuracy and reliable diagnosis.

A portable stand-alone spirometry solution helps doctors stay flexible. The device is extremely robust and calibration-free TrueFlow technology provides a lifetime of worry-free operation. The color touch screen lets doctors view real-time curves, easily enter data, and navigate using a premium touch screen interface while it easily connects wirelessly via Bluetooth for real time incentives, data exchange, and electronic medical record connectivity.

It’s just one of the many medical devices available through Henry Schein Medical, a provider of medical and surgical supplies to health care professionals.

Learn More

For further information, parents and doctors can go to www.henryschein.com/spirometry and https://www.allergyasthmanetwork.org/.

AARP SCAM ALERT: Beware of identity compromise

If you do business with a national retailer or bank, chances are you’ve had your identity compromised at one time or another. These large scale cyber attacks have unfortunately become commonplace, but it’s important to know that criminals are trying just as hard to hack you as they are big corporations. Personal cyber attacks can come in the form of malicious attachments that steal personal information from your computer. They can also come in the form of email attacks, called phishing, appearing to come from a trusted source and asking you to confirm a password or verify personal information.

Be careful online and check your emails for common warning signs like misspellings, generic greetings, free offers or urgent requests for action. Never click on suspicious links and always look up call back numbers rather than relying on those listed in the message.

Be a fraud fighter! If you can spot a scam, you can stop a scam.

Visit the AARP Fraud Watch Network at www.aarp.org/fraudwatchnetwork or call the AARP Fraud Watch Network Helpline at 1-877-908-3360 to report a scam or get help if you’ve fallen victim.

SCORES & OUTDOORS: Unexpected visitor to camp explains about invasive insects

Clockwise, from top left, Asian Longhorned Beetle, Emerald Ash Borer, and Browntail moth caterpillar.

Roland D. Halleeby Roland D. Hallee

We received a visitor at camp last week. A member of the Maine Forest Service appeared to pass on some information to us about the threat of invasive insects, and to educate us on what to look for.

First was the Asian Longhorned Beetle. The ALB, Anoplophora glabripennis, is a wood boring beetle native to Asia. It attacks, and eventually kills, healthy hardwood trees, including maple, birch, poplar, willow, elm and others.

It was first discovered in the United States in 1996 in Brooklyn, New York, and has since been found in New Jersey, Illinois, Massachusetts, Ohio, as well as Toronto, Canada. It has yet to be found in Maine, and has been eradicated from Illinois, New Jersey, parts of New York and Canada.

It is thought to have been transported into North America through solid wood packing materials from Asia.

What to look for: Round to oval pockmarks in the bark where an adult female has chewed a depression to lay an egg. Round holes 3/8-inch in diameter on the trunk or branches where the adult beetles emerge. You can insert a pencil at least an inch into an exit hole; and sawdust-like material which the beetle larvae push out as it feeds in the tree.

These insects are usually active from August to October.

The next one is the Emerald Ash Borer, Agrilus planipennis. It was first detected in Michigan in 2002. Evidence suggests that the beetle was established for years prior to its discovery. EAB has since been found in many states, and also in Ontario and Québec, Canada. In addition to spreading by natural means, EAB can be transported to new areas in infested firewood, timber and nursery stock. This beetle has been responsible for the loss of millions of ash trees in North America.

New infestations are difficult to detect, as damage to the tree may not be apparent for up to three years. Symptoms of an infestation can include branch dieback in the upper crown, excessive epicormic branching on the tree trunk, and vertical bark splits. Woodpecker damage is sometimes apparent.

The Emerald Ash Borer is not to be confused with the six-spotted green tiger beetle, which we covered in this column a few weeks ago (The Town Line, Aug. 1, 2019). They are very similar in appearance, but the six-spotted green tiger beetle is a predator of small insects and is frequently found on hiking trails.

Do not move firewood or bring it from home if you’re going on a camping trip. If you brought firewood from home, don’t leave it, burn it!

The third one was the browntail moth. It is an invasive species found only on the coast of Maine and Cape Cod. I don’t know how far inland is considered the coast, but I have seen this caterpillar at our camp, as recently as this past weekend, even though it is supposed to be active only from April to late June. The moth is an insect of both forest and human health concerns.

The browntail moth caterpillar has tiny poisonous hairs that cause dermatitis similar to poison ivy on sensitive individuals, similar to that of the Hickory tussock caterpillar (the white caterpillar with black hairs).

People may develop dermatitis from direct contact with the caterpillar or indirectly from contact with airborne hairs. Most people affected by the hairs develop a localized rash that will last for a few hours up to several days, but on some sensitive individuals the rash can be severe and last for several weeks. Respi­ratory distress from inhaling the hairs can be serious. The hairs remain toxic throughout the summer but get washed into the soil and are less of a problem over time.

The browntail moth arrived in Somerville, Massachusetts, circa 1890, and becoming widespread there and in neighboring Cambridge by 1897. Initial outbreaks were most evident in pear and apple trees. Within a few years it was seen as a serious, fast-spreading, horticultural and health problem. Through the early parts of the 20th century it was present in much of New England from eastern Connecticut to Maine, and northward into New Brunswick, Canada, but the 1906 introduction of the parasitic tachnid fly Compsilura concinnata to counter Gypsy moths collaterally impacted brown-tail moths. By the late 20th century the habitat was reduced to the coast and islands of Maine, and also parts of Cape Cod, Massachusetts. Cold and wet weather hinders re-expansion of the population outside its current territories, although starting in 2015 there has been a population spike and territory expansion in coastal Maine, from Portland to Bar Harbor.

If you think you have found some of these, contact the State Department of Agriculture, State Forestry or Natural Resource Agency, Cooperative Extension Office, the USDA Animal and Plant Health Inspection Service, or the Forest Service.

Roland’s trivia question of the month:

Tom Brady has been named Super Bowl MVP four times. Name the other two New England Patriots players to have also captured the award.

Answer can be found here.

Vaping may put you at greater risk to contract the flu

by Nancy Bostrom

If you think vaping is bad for your heart and your lungs, a new study shows it can also up your chances of getting the flu, especially if you are a woman.

As we enter the official flu season, local doctors with American Family Care (AFC) are warning patients about the health dangers of vaping as well as other habits that could put you at a higher risk of picking up flu infested germs over the next few months.

WHY VAPING INCREASES YOUR CHANCES….

Research published in the American Journal of Respiratory and Critical Care Medicine reveals puffing on an e-cigarette disrupts your normal immune response to viral infections, like flu. The study also concluded that vaping really can take a toll on a woman’s immune system.

A study that appears in the Public Library of Science (PLoS) found e-cigarette vapors can trigger substantial inflammation in the lungs making them more likely to get infected by bacteria or viruses like the flu.

The CDC has issued a health advisory encouraging medical providers to educate patients about an escalating outbreak of severe lung disease. Federal health investigators are looking into at least 450 possible breathing illnesses associated with vaping, including five deaths.

“These studies and all the recent reports of vaping related respiratory illnesses across the country, amplify the dangers of e-cigarette use during flu season. The red flags continue to pop up, vaping is a health hazard and doing it this time of year puts you at high risk to catch the flu,” says Dr. Benjamin Barlow, chief medical officer of American Family Care, a national healthcare network with a local medical facility. “The number one defense during flu season is getting a flu vaccine, but you also need to avoid habits, like vaping, that can up your chances of getting the flu.”

OTHER HABITS TO AVOID DURING FLU SEASON

Going Low Carb – Ditching bread and certain fruits is at the center of several low carb diets, but whole grains are good for your gut during flu season. Rice, oats and buckwheat can build healthy bacteria in your stomach. Research by the American Physiological Society concluded a substance found in fruit and vegetables called quercetin reduced the likelihood of flu in mice.

Doing It All – If you are starting to feel sick, don’t try to be a superhero and do it all. No one wants to be exposed to your germs. Stay home from either work or school and don’t even run errands like to the drug store to get medicine. When you have a fever, you should always stay home at least 24 hours AFTER your fever is gone.

Stressing Out – A heavy load at work or school can create a mountain of daily challenges. When you let stress take over, you are more susceptible to getting sick. A study by Carnegie Mellon University found long-term stress could weaken someone’s ability to fight infection.

AFC physicians advise it’s also important to take a few everyday preventive measures to boost your chances of avoiding the flu.

5 HABITS THAT HELP YOU AVOID THE FLU

  1. Avoid sharing pens. Whether at work or signing a credit card receipt at a store, never pick up a public pen because they’re covered with other people’s germs. Keep a pen handy for any situation that could pop up.
  2. Knuckle it. When using a debit card machine, get into the habit of punching in your card pin with a knuckle instead of a fingertip. This way if you rub your eye or mouth with your fingertip, you’re not transferring germs.
  3. Play it safe at the pump. Drivers must get gas for their vehicles no matter what, sick or not. Protect yourself at the pump, grab a paper towel before picking up the gas nozzle. You can also use the paper towel as a barrier when punching in your debit/credit card info.
  4. Shake and Wash. People are more germ-conscious these days so avoiding a handshake is not as rude as once thought, especially during flu season. If you must do it, wash or sanitize with your hands immediately.
  5. Hands off, please! You are constantly using either your phone or computer tablet to show friends and coworkers pictures or videos. This means other people are putting their germs on something you are constantly touching. Get into the habit of wiping your phone down with a disinfecting wipe to cut down on spreading germs. OR just text your friends photos and videos!

Give Us Your Best Shot! for Thursday, September 12, 2019

To submit a photo for this section, please visit our contact page or email us at townline@fairpoint.net!

MOTHER & CHILD: A mother loon feeding her young, as captured by the camera of Michael Bilinsky, of China Village.

CHINA LAKE SUNSET: Michael Bilinsky, of China, captured this beautiful sunset over China Lake recently.