by Dan Beaulieu Business consultant There is no better time to start a service business. Yes you read that right, this is a great time to start a small service business. I’ll add to that, if you are a skilled craftsperson there has never been a better time to go into business for yourself. Let […]
by Dan Beaulieu Business consultant No Job too small. Even if you are technically now a “skilled laborer” you can offer your services and grow your business right now… Without any special tools, equipment, or skills. You just have to know how to work hard and let people know you are available. I am talking […]
by Dan Beaulieu Business consultant No matter what anyone tells you, business is not hard, being a good business person is not hard. Being a person who is respected and sometimes even esteemed is not that difficult. Being someone that others turn to in their time of need is easy. Being that person that people […]
by Dan Beaulieu Business consultant To be successful in business you have to find ways to be better. You have to get creative and find ways for your customers to prefer working with you rather than with your competition. Finding new ways to delight your customers can be fun. Actually, being better than your competition […]
by Dan Beaulieu Business consultant If you have not figured this out yet, you’d better get on board and do it fast. If you have been known to treat your people poorly and get away with it, you are about to get a rude awakening, and I mean a really rude awakening. It’s a new […]
by Dan Beaulieu Business consultant Sure, you see your customers all the time. You see them when you do their landscaping or when they come into your restaurant for a meal, or when they come in for their monthly spa treatment, or when they call you to set up the annual snow removal arrangements. I […]
by Dan Beaulieu Business consultant You don’t have to spend a lot of money to deliver great customer service. Imagine a barber shop on Main street in your town. This shop is in fact the most popular in town. The barber, Fred, seems to know everyone’s name. He knows all about their family, what they […]
by Dan Beaulieu Business consultant Here is a book all business owners should read: Leaders Eat Last: Why some teams pull together, and others don’t. By Simon Sinek Copyright 2014 Portfolio/Penguin Random House L.L.C. Price: $18.00 Paperback Pages: 350 pages with index A time for leaders Leaders create culture and culture; the right culture, is […]
by Dan Beaulieu Business consultant “Men wanted for hazardous journey. Small wages, bitter cold, long months of complete darkness, constant danger, safe return doubtful. Honour and recognition in case of success.” This is the ad that Ernest Shackleton placed in the London Times to recruit the crew of the Endurance that was setting out for […]
by Dan Beaulieu Business consultant The best way to know what your customers want is to ask them. One of the biggest disconnects between your company and your customers is not having a comprehensive agreement of what services the customer expects from you. I have found that a clear understanding of what a customer’s expectations […]