New Dimensions FCU welcomes Sarah W. Sachs as Chief Operations Officer

Sarah Sachs

New Dimensions Federal Credit Union is pleased to announce the appointment of Sarah W. Sachs as Chief Operations Officer (COO).

In her new role, Sachs will lead the credit union’s operational strategy, focusing on optimizing processes, enhancing the member experience, and building on New Dimensions’ commitment to providing innovative financial solutions.

Sachs brings over 25 years of executive leadership experience in the financial industry, with expertise in guiding institutions through transformational growth and change. In her past roles, she has been instrumental in building operations, implementing new technology, leading professional mortgage officers, and expanding lending products to better serve the community.

Throughout her career, Sachs has developed high-performing teams, created award-winning training and coaching programs, and championed process improvements that enhanced both efficiency and member service. Her leadership approach emphasizes mentorship, regulatory excellence, and sustainable growth.

“I’m pleased to join the amazing team of professionals at New Dimensions Federal Credit Union,” said Sachs. “They are so well known for being member-focused and community-oriented. Their impeccable reputation, along with their wide variety of products and services, highlights their strong dedication to the communities they serve. I’m excited to join an organization so committed to its members, employees, and community.”

CEO Ryan Poulin added, “Sarah’s leadership style aligns perfectly with our mission and values. She was drawn to New Dimensions for the very same reasons we are excited to welcome her – her integrity, expertise, and passion for people. We are confident she will make a meaningful impact on our operations, team, members, and the communities we serve.”

A lifelong resident of Maine, Sachs lives in Augusta with her husband, Alden. They have two adult children.