by Dan Beaulieu Business consultant One of the most important aspects of growing a successful business is to have a complete understanding of who your customers are. You need to know everything possible about the people you are selling your products and services to. Look, chances are you started a business because you saw a […]
by Dan Beaulieu Business consultant Having happy and satisfied customers is the most rewarding aspect of owning a business. If you concentrate on your customers and focus on delighting them you will never run out of business. You can have all the sales you want, all the price gouging, all of the promotions and advertising […]
by Dan Beaulieu Business consultant A good customer is your most important asset! One of the biggest complaints that people I know have about local contractors is that some of them, when they get busy, won’t give them the time of day. Not all of them mind you, but more than a few seem to […]
by Dan Beaulieu Business consultant I love Mexican food. I love Mexican restaurants and I have been in many of them from El Paso, Texas, to Tucson, Arizona, to San Jose, California, to Bangor, Maine, to Portland, Maine, to Waterville, Maine, to Augusta, Maine. And get this, my favorite part of being in a Mexican […]
by Dan Beaulieu Business consultant As most of you reading this know, it is more difficult than ever to find people, companies, contractors to work on your house or facility. Even my friends at libraries and churches are having a difficult time finding people to work on their projects. We get it…your busy, you have […]
by Dan Beaulieu Business consultant The tide has changed when it comes to employers and employees. Certainly, there is a shortage of the latter which is causing significant problems for all businesses, especially smaller ones. We are seeing restaurants both large and small including take out places, closed on Monday and Tuesday for lack of […]
by Dan Beaulieu Business consultant How well do your customers know you? Do they know every service that you offer? If you are a landscaping company, do all your customers know that you offer snow removal and roof clearing in the winter as well? If you are a contractor, do your customers know that you […]
by Dan Beaulieu Business consultant There is no better time to start a service business. Yes you read that right, this is a great time to start a small service business. I’ll add to that, if you are a skilled craftsperson there has never been a better time to go into business for yourself. Let […]
by Dan Beaulieu Business consultant No Job too small. Even if you are technically now a “skilled laborer” you can offer your services and grow your business right now… Without any special tools, equipment, or skills. You just have to know how to work hard and let people know you are available. I am talking […]
by Dan Beaulieu Business consultant No matter what anyone tells you, business is not hard, being a good business person is not hard. Being a person who is respected and sometimes even esteemed is not that difficult. Being someone that others turn to in their time of need is easy. Being that person that people […]