by Dan Beaulieu Business consultant No matter what business you’re in, the lifeblood of that business is your customer base. It’s pretty obvious that without customers you have no business. The reason you got in business in the first place was to serve your customers. This means that as a business owner you have to […]
by Dan Beaulieu Business consultant What do Hewlett Packard, Disney, Hyatt, MTV, CNN, Microsoft, Burger King and GE all have in common? They all started in periods of economic recessions. The ideas for these companies came from periods of great uncertainty, times when the world, especially the economic world seemed unsafe. Does this sound familiar? […]
by Dan Beaulieu Business consultant I think that right now all of us are wondering if we will ever feel free to be around other people, to go out to dinner, or grocery shopping. We wonder if our customers will be comfortable having us come into their homes to put in that new kitchen or […]
by Dan Beaulieu Business consultant There is a show on cable called A Craftsman’s Legacy. On this show, host Eric Gorges visits various craftspeople who build everything from guitars to bows to saddles to well, just about anything cool you can produce by hand. It’s a fascinating show to watch because the people who are […]
by Dan Beaulieu Business consultant “Do not let us speak of darker days, let us speak rather of sterner days. These are not darker days, these are great days, the greatest days our country has ever lived.” – Winston Churchill The great orator was talking about the bombing of London when he said these words. […]
by Dan Beaulieu Business consultant When you’re in business, especially a small business, the most important thing you have is your reputation. Its all about what people think of you, that will determine whether, you will be successful. You need to have a spotless reputation based on not only the way you do your job […]
by Dan Beaulieu Business consultant My mother used to say there is always a way. No matter what the challenge, no matter how hard the times, there is always a way to make it through. And my mother at 92 years old has seen depressions, wars, recession and all sorts of challenges and always she […]
by Dan Beaulieu Business consultant Delighting your customers is the surefire way to make your company successful. No matter what your company is, no matter what your services or products are, your job is to delight your customers. If you are serious, truly serious about your company being outstanding then you have to deliver outstanding […]
by Dan Beaulieu Business consultant In business, as in life, things go wrong. It can’t be helped; we are all human, and we all make mistakes. No matter how good we are, no matter how hard we try to be careful, every so often something will go wrong. The important thing is how we recover. […]
Respect what you sell by Dan Beaulieu Business consultant There is an old story I have heard many times, and I am old enough to have to admit that I have told and retold it many times myself. Charles Wentworth III (name changed to protect the great salesperson) was the most successful salesperson in the […]