Chamber names customer service specialist

Katelyn Hood

Mid-Maine Chamber of Commerce located in Waterville, Maine, welcomes Katelyn Hood as its new customer service specialist. Katelyn has been named to the position, replacing Patricia Michaud, who retired following nearly eight years with the Chamber.

Hood had served in various accounting, payroll, banking, and human resources positions in the area. Her most recent position was payroll administrator for Klein­schmidt Associates, Inc., where she was responsible for payroll functions and tax reporting.

A graduate of Nokomis Regional High School, in Newport, Katelyn graduated from Kennebec Valley Community College, in Fairfield, with an associate degree in business administration, with a concentration in accounting.

Included in her new duties as customer service specialist will be oversight of new member orientation and new member acquisition, website maintenance, member invoicing and customer service assistance. She will also participate in many of the Chamber’s signature events.

Mid-Maine Chamber President and CEO Kimberly Lindlof said of Hood: “I look forward to having Katelyn on our team. She has a wealth of experience that will prove beneficial in this role. Her understanding of financial programs and reporting, as well as her positive attitude will be welcomed by our board and committee members, as well as our membership in general. The Chamber is also hoping to capitalize on Katelyn’s knowledge of the area. Our team is pleased to welcome her aboard.”

Hood resides in Pittsfield with her son, Finn.