Managing lands for high quality water: Kennebec Water District’s watershed management

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by Robbie Bickford
Director of Water Quality, Kennebec Water District

China Lake

In an effort to ensure that KWD’s watershed land is managed to prompt the highest possible water quality in China Lake (or “the Lake”), KWD has contracted with Comprehensive Land Technologies, Inc. (CLT), of China, to assess the health of the forested land and develop a Forest Management Plan to help guide future decisions. The water quality of the lake directly impacts the health of the ecosystem, property values, recreational opportunities as well as public health.

The plan provides recommendations for improving the health of the forest through selective harvesting to prompt an uneven-aged, mixed species forest. An uneven-aged, mixed species forest has been found to be the most effective buffer to limit erosion and to trap nutrients and contaminants in runoff. The full Forest Management Plan can be reviewed on KWD’s website.

In 2020 and 2021, KWD anticipates conducting some selective harvesting of the forest on the North and South Peninsulas by removing over-mature trees and promoting new growth. This harvesting will focus on maintaining a healthy forest and any harvesting activities will strictly adhere to industry “Best Management Practices” to minimize the impact on the land.

China Lake became the source of supply for the Kennebec Water District (KWD) in 1905. At this time, the Lake’s West Basin was more developed than the East Basin with much of the land being used for raising livestock and other agricultural purposes. In 1909, seeing that development around China Lake was increasing, KWD began purchasing the shoreline land around the West Basin. Subsequently, thousands of trees were planted to reforest areas that had been previously cleared.

Today, KWD owns approximately 344 acres in the China Lake watershed consisting of a nearly continuous, approximately 200-foot-wide, strip of land surrounding the West Basin including the areas that are known as the North and South Peninsulas.

KWD works closely with other organizations concerned about the quality of the water in China Lake including the China Lake Association and the China Regional Lake Alliance. In recent years, KWD has provided funding for the LakeSmart program, the Courtesy Boat Inspection program, and gravel road improvement projects. KWD is a partner in the current Kennebec Country Water and Soil Conservation District’s project to develop a watershed-based management plan for the Lake.

KWD will be hosting a public meeting in the Fall of 2020 to describe KWD’s plans to abutting landowners, the communities surrounding the lake, and other interested parties. Actual scheduling of the meeting will be contingent on group gathering restrictions imposed by the State of Maine due to COVID-19.

For more information on KWD and the China Lake Watershed visit KWD’s website (www.KennebecWater.org) and Facebook page.

Memorial Day parade canceled

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The Memorial Day parade, sponsored by Boynton-Webber American Legion Post #179, scheduled for Monday, May 25, has been canceled due to the coronavirus Covid-19 pandamec.

Town meeting to be by written ballot only; warrant reduced to 24 articles

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by Mary Grow

At their May 11 regular meeting, China selectmen rescheduled and reformatted the annual town business meeting to meet current health requirements and approved reduced 2020-21 expenditure requests in anticipation of revenue shortfalls.

The business meeting will be held Tuesday, July 14, and will be by written ballot. Polls will be open in the former portable classroom behind the town office from 7 a.m. to 8 p.m. Town Manager Dennis Heath reduced the meeting warrant to 24 articles, each worded so it can be answered either yes or no.

The revised budget figures were the topic of a May 5 special meeting of the selectmen and the budget committee. They were approved with all but one member of each board present. Most decisions were unanimous.

Heath told the two groups he expects next year’s excise taxes will be $127,500 below initial projections, as residents postpone buying new vehicles; state revenue sharing will drop by $100,000; and local road assistance will be $10,000 below the prior estimate.

To offset the decreases, the revised warrant asks for $389,372 less spending than originally planned.

Three major proposed expenditure reductions are:

  • In the administrative other account, more than $86,000, by postponing building the planned document storage addition to the town office and the requested outdoor classroom in the China School Forest behind China Primary School.
  • In the public works budget, $74,000, by reducing the amount of repaving. Instead of adding a mile to begin to catch up on postponed work, the revised budget would cut a mile and a quarter.
  • In community support organizations, $44,000 reductions in the appropriations for the China Lake Association and the China Region Lakes Alliance, mostly by postponing work that would have been done under the LakeSmart program.

The cuts are partly offset by increases in insurance premiums, which range from a few hundred to a few thousand dollars, Heath said.

To shorten the warrant and reduce the time voters spend at the polls, some articles were combined. For example, Art. 5 now includes appropriations requests for association dues, welfare and social service agencies, which were previously three separate votes.

Two proposed articles to add to law enforcement, by hiring a full-time policeman or by contracting with the Kennebec County Sheriff’s Department, have been deleted.

At the selectmen’s regular meeting May 11, they gave final approval to the revised procedure and the revised warrant.

Heath said the warrant in the annual town report, available at the town office, is out of date. He plans to mail the approved warrant to town voters.

Heath said he learned that voters’ decision some years ago to hold local elections by secret ballot in November can be interpreted as authorization to do the entire town meeting by secret ballot. He recommended that selectmen use the written-ballot process this year due to the pandemic, and later ask voters to decide whether to eliminate the open town meeting permanently.

Selectmen approved the plan, with Wayne Chadwick commenting that this year could be “a test run.”

In other action May 11, selectmen unanimously approved a two-year contract to continue using the Waterville Police Department’s dispatching center to answer China’s 911 calls for fire and rescue services. Heath said the approximately $3,000 increase in the cost of the service is included in the proposed 2020-21 budget.

Board Chairman Ronald Breton recommended a future study of alternative dispatching options, in case they have changed since China chose the present system.

Heath asked selectmen to review two documents he distributed to them by email, a report on the transfer station and the draft revised comprehensive plan prepared by the town’s Comprehensive Planning Committee and Kennebec Valley Council of Governments planner Joel Greenwood.

In the interval between meetings, Heath announced by email two steps toward reopening town functions:

  • Beginning May 12, walk-up window service is available at the town office.
  • Beginning May 13, the transfer station is again accepting demolition debris, in addition to mixed waste.

The next regular China selectmen’s meeting is scheduled for 6:30 p.m. Tuesday, May 26, postponed from the usual Monday evening because of the Memorial Day holiday. According to Heath, this would be the final Zoom-only meeting, since the governor has indicated that June 1, 2020, is the first day the stay-at-home order is lifted.

Pandemic casualty: China Dine-ah closing permanently

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China Dine-ah on Lakeview Drive in China.

The China Dine-ah, a popular eatery in South China, will remain closed permanently, according to owner Lisa Wardwell.

In a Facebook post, Wardwell declared, “It is with immense sadness that I am writing this message to let you all know that the China Dine-ah will not be reopening for the foreseeable future. Being closed for what will be ten weeks on June 1, and now finding out that all of the fairs and many other events have been canceled, in addition to not being allowed to run at full capacity, indicates that we will be losing much of our summer business that we rely on.

“Unfortunately, we can not survive this type of loss. We want all of our loyal customers in China, across the state of Maine and beyond to know that it has truly been a pleasure serving you. We are going to put all of our efforts into reopening our Augusta location, Lisa’s, on Bangor Street, on June 1. We would love your support and you can expect the same exceptional service and delicious food you were accustomed to at the Dine-ah. Thank you for your years of patronage and we hope our paths will cross again soon.”

Norm Elvin, who founded the restaurant in 2008, said, “Sure hope it’s feasible to get the Dine-ah up and going next spring. Not saying I will open it, but I will do everything in my power to make it a rebirth after a year of being shut down.” Elvin sold the Dine-ah to Wardwell in 2014.

South China’s Al Kramer to celebrate 100th birthday May 21

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Al Kramer’s Lone Wolf, B-17 Flying Fortress in World War II, being readied by engineer and top gunner, Eugene Martin, in preparation of their next mission. (photo from The Town Line files)

by Craig Poulin

A truly special man turns 100 years old on May 21, 2020! And a remarkable 100 years it has been for Alfred “Al” Kramer who currently resides at Woodlands Park Residences, in Waterville. Al was born and raised in Kew Gardens, Queens, New York City. World War II found Al a squadron leader in the 8th Army Air Corps, flying a B-17 Flying Fortress. He was shot down over occupied France, along with his entire squadron while returning from a mission over Stuttgart, Germany. Al was sheltered by the French resistance movement and over a period of several weeks, at times looking up at the soles of Nazi boots walking on floorboards under which he was hiding, made his way on a fishing boat back across the English Channel to safety. The complete story is the stuff of which fiction writers dream of creating; but for Al it was all too real.

Al graduated from City College, in New York City, and after the war graduated from the University of Michigan Law School. While working at a firm in New York City, Uncle Sam came calling again, literally at his desk; it was the Korean “Conflict” and he found himself once again in the left seat of another military aircraft, this time a Boeing KC97 Stratofreighter. And as only Al can tell it, he was never officially discharged. So he figured what the heck, he figured if he was still “active” he must be owed a pension. Needless to say after considerable discussions, Uncle Sam politely rebuffed him, but it always remained a source of amusement.

100-year-old Alfred Kramer

Upon return from this second stint in uniform, Al practiced law in Springfield, Massachusetts, with the exception of a few years back in New York City, until his retirement in 1985. To back up a bit, Al started coming to South China in the late 1950s to hunt and fish and became close friends with Al and Barb Poulin, Ed and Alice Dowe and many others in the community. And now, all these years later Al is not only a cherished friend but he is family, with no quotations marks needed.

In the early 1960s, Al had a hunting camp built on Route 3 and upon retiring had it made a year round residence to which he moved permanently in 1985. During “retirement” Al maintained three distinct passions; hunting, golf and a great meal in a fine restaurant (and by the way, he’s a fantastic cook himself)! Perhaps one of the more memorable hunting experiences occurred while duck hunting on a cold October morning on a beaver flowage with a skim of ice on it. Craig Poulin was paddling slowly along with Al in the bow when a group of wood ducks came straight on. They curved to the left and before Craig could shout, “NO! DON’T SHOOT!!”, Al swung for a passing shot and yep, over they went! Shotguns, ammo, coffee, decoys, everything. Right to the bottom and into the muck. With a never to be forgotten look on his face, gear was all retrieved. Luckily, it was only 20 minutes from home, so after an expedited trip back, everybody and everything dried out in front of his woodstove. Not to say they wanted to repeat it, it made for a lot of laughs afterwards.

If Al’s name isn’t memorialized someplace at Natanis Golf Course, in Vassalboro, it should be, because he golfed every day except Sunday (he didn’t want to hog all the time!) from the time he retired into his early 90s, never once using a golf cart. Guess there’s a lesson there for gaining longevity.
Certainly volumes could be written about anyone who achieves 100 years but Al’s is a remarkable story which makes him a truly unique, remarkable man; a man who is always grateful for what he has; not regretful for what is lost or what he never had; a man appreciative of others and generous to a fault with his gratitude and thankfulness. And a man with a philosophy of life that is borne from his vast experiences, both pleasant and difficult. We could all take a page from his book.

If you know Al or simply want to send a card to wish him a happy birthday, I’m sure he would appreciate it. He is truly a member of the greatest generation; someone who gave a lot of himself to his country in trying times. And this, too, is a good lesson for today. Cards and wishes may be sent to Al at Woodlands Park Residence, 141 West River Rd., Waterville, ME 04901.

In an article published in The Town Line on May 24, 2012, Al’s final mission was described by his friend Don Pauley.

September 6, 1943, became known as “Black Thursday” in the 8th Air Force annals. Al was a member of the 563rd Bomb Squadron, 388th Bomb Group. There were three squadrons to a group, each squadron consisted of 12 bombers, and Al, on this misson, was assigned the lead bomber squadron of the low position, “tail end Charlie.” It also meant they would be the first targets of the German fighters who always picked up the low group to attack first because the German fighter pilots knew the higher bomber groups would not fire down on them for fear of hitting their own bombers.

All told, the mission consisted of multiple groups with a total of 338 bombers taking off on the mission. Due to terrible weather conditions, aborted flights and fire from German anti-aircraft battery, and fighter fire, only 150 reached the target. the target was almost totally obscured and mission commander, a Col. Travis, ordered the whole armada to do a figure eight three times trying to get better visibility. All this time, and the anti-aircraft fire took a terrible toll on the bombers as well as using precious fuel. Losses were heavy and 45 B-17s were shot down. Lone Wolf sustained heavy damage and all planes were finally ordered to head back to England after dropping their bomb loads near Stuttgart. Al’s Lone Wolf made it back to France before finally being shot down by a German fighter pilot named Horst Sternberg, who had recorded 23 victories in the air.

Al’s escape on this mission are recounted in the book about his mission, To Kingdom Come, by author Robert J. Mrazek.

With the loss of Lone Wolf, all 12 B-17s of his squadron had been shot down. Al and eight of his crew members bailed out. The ball turret gunner did not make it. Al and seven others of the crew were picked up by different groups of the French underground. The ninth, the navigator, had been wounded and ended up in a German hospital, and spent the rest of the war in a prison camp.

Thus began a series of close calls and narrow escapes that lasted 21 days.

China selectmen, budget committee to hold virtual meeting

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by Mary Grow

China selectmen and Budget Committee members will hold a joint virtual meeting beginning at 6 p.m. Thursday, May 7, to discuss changing budget recommendations in the warrant for the annual town business meeting.

According to an email from Town Manager Dennis Heath, he expects at least 8 percent less income for 2020-21 than was anticipated when the proposed budget was approved, and is collecting recommendations for matching budget cuts. Voters will approve the budget at the annual town business meeting.

Selectmen intend to discuss date and format for the meeting at their Monday, May 11, regular meeting, scheduled for 6:30 p.m. Both board meetings will be broadcast live and archived on the Town of China website.

China planners hear preliminary information on second solar development

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by Mary Grow

At their first virtual meeting April 28, China Planning Board members heard preliminary information on a second proposed solar development, this one on Route 3 (Belfast Road), and scheduled a site visit and a public hearing.

SunRaise Development of Portsmouth, New Hampshire, the company that previously received approval for a solar array off Windsor Road (Route 32 South) north of Erskine Academy, proposes a smaller similar project on about three-quarters of Dan Ouellette’s lot. The lot is the site of a loam-mining operation that Codes Officer Bill Butler said will be reseeded when the ground is dry enough.

On Jim Wilkens’ recommendation, board members set a site visit for 9 a.m., Saturday, May 9. Anyone planning to attend is asked to notify Butler at the China town office promptly, because participants are limited to 10, including SunRaise representatives and board members. Social distancing will be practiced.

A public hearing is scheduled for the next planning board meeting, moved from the usual second Tuesday of the month to 6:30 p.m. Tuesday, May 19. People with questions will need to sign up to participate in the meeting or submit the questions in advance. The meeting will be available for viewing at the China website.

At the April 28 meeting, Kevin Corbett, vice-president of Construction at SunRaise, Lisa Vickers, senior project manager with Atlantic Environmental in Woolwich and Joe Marden, of Sitelines, a Brunswick engineering and surveying firm, explained that the new project will be a smaller version of the Windsor Road one.

SunRaise plans to lease most of the property – Ouellette is keeping the northeast part with Route 3 frontage. A gated access road will run south off Route 3 to about the middle of the lot, where batteries and related equipment will be grouped. A line of trees running roughly east-west will be cut.

Because the lot is smaller than the Windsor Road one, solar panels will be farther apart and slightly more tilted to reduce impervious surface. Once the ground under them is reseeded, the project will meet China’s lot coverage and phosphorus run-off requirements. The panels will have a non-glare coating.

Board members discussed questions raised by abutting landowner Neil Farrington related to run-off in the China Lake watershed and other issues. They voted that the application is complete, ready to be reviewed against China’s land use criteria after the site visit and hearing.

Les Ames, remembered as family man, decorated veteran, community leader

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Les Ames, front, with Don Pratt, left, and Mark Rustin, grand master of the Masons of Maine, on the recent occasion of Les’ 95th birthday. (photo courtesy of Sheldon Goodine)

Leslie D. Ames, 95, of South China, passed away on Saturday, April 18, 2020, at Togus Springs, Togus VA Medical Center. Les has now joined his loving wife of 62 years, Faith Ames in Heaven. Les was born at home in Camden on February 5, 1925, son of Harold and Edna Higgins Ames.

He started working on a dairy farm at age 10 delivering milk at 10 cents an hour. He bought his own truck and worked hauling whatever was needed to be hauled, changing out truck bodies when necessary.

On December 7, 1941, World War II was upon him, and Les was drafted in the Army in February 1943. He remembered the radio broadcast that changed his life. “I can remember that day as clear as yesterday,” he said in a 2018 interview with The Town Line. “I was still in high school. You knew things weren’t ever going to be the same,” he said. Pearl Harbor had just been bombed and President Franklin D. Roosevelt declared war on Japan. “A few of my classmates left right after the announcement” he said. His draft notice arrived shortly after his 18th birthday, February 18, 1943, but three deferrals allowed him to graduate from high school before reporting for service in the Army. He enlisted June 22, 1943, at Fort Devens, Massachusetts, and reported to Camp Croft, South Carolina, for 17 weeks of Infantry Basic training.

Four weeks into basic training he was accepted into the Air Corps Flying Cadet program in Lynchburg, Virginia. “The Air Force had more planes than pilots,” Les recalled. In March 1944, his flight training came to an end when he received a telegram from General “Hap” Arnold, commanding general U.S. Army Air Force, saying, “you are further relieved from Air Force training for the convenience of the government.”

There were too many pilots and infantry divisions were needed for the escalating ground war in Europe. Assigned to the 78th Infantry Division, attached to the 310th Infantry Battalion, October 1944, found him on a Liberty ship headed to England and spending a month in the English coastal resort town of Bournemouth, practicing amphibious landings in preparation for a beach landing at Le Havre, France.

Heading north through France, Belgium and into Germany toward Aachen, he told of traveling on mud roads and along hedgerows so thick a tank would stand on end when it tried to penetrate the dense growth along the road. He spoke of the constant cold, of having no shelter from the winter weather, of K-rations instead of hot meals and of the increasing incidents of trench foot that made walking painful and difficult for the soldiers.

Wounded on January 7, 1945, when a piece of metal shrapnel went through his right arm severing bones, nerves and tendons before lodging between two of his right ribs, he was evacuated from the battlefield through France to England and eventually back to Fort Devens, where he had joined the army two years before. Thirteen months after his injury a surgical team from Walter Reed Hospital reconstructed his right arm. “It (the surgery) was very successful, although it left me with my right arm three-quarters of an inch shorter than the left which plays heck with my golf game,” he said. After medical discharge in August 1946 he attended the University of Maine under the veteran rehabilitation program graduating with a degree in mechanical engineering.

His medals for service during World War II’s Ardennes, Rhineland and Germany Campaigns include the Purple Heart, the Bronze star and the Combat Infantryman Badge.

Les returned to Maine and graduated from the University of Maine in 1950 as a mechanical engineer. The same year he married the love of his life, Faith LaFleur Ames. They had two children, Michael R. Ames, a retired teacher who now lives in Newport, and Pamela J. Ames, an attorney, in Waterville.

Les and Faith made their home in South Portland, Omaha, Nebraska, and Cumberland Center. Les worked for American Can Company starting in July 1951 as a professional engineer and retired as plant manager of the Casco Bay plant, in Portland. Les and Faith retired to their home, in South China, where Les lived right up to shortly before his passing.

Les enjoyed the family camp on China Lake, and as an active resident of the community, was a member of the South China Community Church, a member of the Boynton-Webber American Legion Post #179, a Shriner and a Mason for 72 years.

Les was trail master for the Maine Snowmobile Association for many years and continued distribution of trail markers to snowmobile clubs all across Maine.

Les and Faith were instrumental in the resurrection of The Town Line newspaper in March 1999. Due to financial difficulties, the paper was shuttered in October 1998. Having established nonprofit status, Les and Faith donated the funds necessary to begin the process of reviving the community paper. In so doing, they became the first donors to the newspaper, and charter members of the organization.

For years, Les was the “official” China Lake ice out judge for The Town Line newspaper, working anonymously in that capacity.

CORRECTION: A previous version of this story incorrectly stated Les was a member of the South China VFW, when he was actually a member of the Boynton-Webber American Legion Post #179, in South China. It was a source error.

China group organizing gardeners to support local food pantry

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Marie Michaud’s two loves in one picture: her garden and her grandchildren. (contributed photo)

by Eric W. Austin

Marie Michaud doesn’t have any experience addressing local food shortages, but that hasn’t stopped her.

“I just feel something in my heart and I do it,” she says to explain the current project encouraging local gardeners to plant a few extra rows to support China Community Food Pantry.

Well known in China for her work on the LakeSmart initiative, Michaud researched and developed the idea of a new gardening committee to address potential food insecurity caused by the COVID-19 pandemic and presented her plan to the Greater Neck Road Neighborhood Association (GNRNA), the local group sponsoring the effort.

“We are seeking volunteer gardeners to increase their garden plots and provide fresh vegetable donations,” she says. “The pandemic has caused problems in the food distribution system, so we are organizing gardeners to ensure that we can deliver harvested carrots, corn, cucumbers, potatoes, green beans/wax beans, summer squash, Swiss chard, zucchini and tomatoes to the China Food Pantry later in the summer when they are likely to need it the most.”

She also brought her idea to the China for a Lifetime committee, a town committee dedicated to supporting community activism. The plan was embraced with enthusiasm. “We support Marie’s effort one hundred percent!” says committee chairman Christopher Hahn.

Those without gardens are not being left out. “We are also looking for people willing to help tend the extra rows,” says Michaud. “We’ll need people to help harvest the veggies, and transport the items to the food pantry. We happily invite all ages to join us in this worthwhile activity. Help us spread the word by sharing this information with your family and friends!”

Those interested in participating, either by planting extra rows or by helping those that do, can contact Marie Michaud, garden chairman, at 242-0240 or by email at mmtmfarm@gmail.com.

“Please join the Greater Neck Road Neighborhood Association in our effort to plant more in our gardens,” says Michaud, “and donate fresh produce to supplement the food supplies of the China Food Pantry. As the only food pantry in our town, this worthy charitable organization has dedicated 27 years to helping address food insecurity for residents of China.”

Eric W. Austin writes about issues important to central Maine and can be reached by email at ericaustin@townline.org.

Town manager presents China COVID-19 recovery plan

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Town of China – COVID-19 Recovery Plan 4/27/20

Town of China plan for returning the municipal government to full operations

Recommended to the Select Board 4/27/20 by the COVID-19 Response Group

– The following is a plan and should not be regarded as set in stone. We will remain vigilant and ready to adjust appropriately to the guidance of the Maine CDC and executive orders of the Governor.

– Phased approach for return to full operations after Governor lifts stay-at-home order and responsive to the Maine CDC guidance for protective measures.

– Notice that the different departments are separated in the plan. This gives us the ability to implement the different phases independently, according to the needs of the individual departments and consistent with the Maine CDC guidance and Governor’s orders. The timelines for the differing phases may be changed in response to Maine CDC guidance. An example might be that Phase 1 for the Transfer Station only takes one week to complete, while it may take one month for another department.

– During Phases 1 and 2, staff and residents entering municipal buildings will be required to wear protective masks. If a resident is not in possession of a mask, a disposable mask will be available.

– The expectation is that Phase 1 for all departments will begin when the Governor lifts the “Stay Healthy at Home” order.

– In the event that use of N95 masks is possible and required, the Town will comply with OSHA and Maine Bureau of Labor Standards regulations as may be required. If the Town is not required to comply with OSHA or Maine BLS regulations, employees who elect to use the N95 masks will comply with the donning instructions that accompany the mask each day of its use.

– Reverse of process that got us to where we are now

(Phase 1—) Drive-through only

• Partial return from work-at-home; maintain social distancing
• Protective masks required for staff
• Meetings permitted in portable; protective masks required; users disinfect premises after use; follow checklist (chair responsible)
• Meetings permitted in conference room; protective masks required; users disinfect premises after use (chair responsible)

(Phase 2—) Appointment and drive-through only

• Only one person at a time; if more than one person needs to sign something, only one at a time in the office
• Protective masks required for staff
• Plastic barriers in place at counter
• Must wear a protective mask for entry to building

(Phase 3—) Walk-in service available without appointment

• Full return from work-at-home
• Protective masks required for staff
• Plastic barriers in place at counter
• Urge residents to wear protective mask

Transfer Station

Town of China – COVID-19 Recovery Plan – 4/27/20

▪ (Phase 1—) Maintain 3-day schedule
• Allow demolition debris
• Allow whitegoods
• Free-for-taking remains suspended
• Recycling remains suspended
• Staff wear protective mask
• Maintain social distancing

(Phase 2—) Return to 5-day schedule

• Allow demolition debris
• Allow whitegoods
• Free-for-taking remains suspended
• Recycling remains suspended
• Staff wear protective mask
• Maintain social distancing

(Phase 3—) Return to full operation

• Allow all disposal
• Allow whitegoods
• Free-for-taking open
• Allow recycling
• Allow redemption drop-off
• Maintain social distancing
• Urge residents to wear protective masks

PublicWorks

(Phase 1—) Return to full schedule

• Staff only; no resident contact
• Only one person per vehicle
• Protective masks required for staff inside office area

(Phase 2—) Limited access

• Only one person per vehicle
• Protective mask required for staff inside office area
• Essential resident contact only; must wear protective mask ▪ (Phase 3) Full operations

Code Enforcement Officer

(Phase 1—) Work from home with possible site visits as determined to be
necessary by CEO

• Phone/email contact only with customers
• Protective mask required for staff when in office

(Phase 2—) Appointment only

• Return from work-at-home
• Only one customer at a time; protective mask required
• Protective mask required for staff

(Phase 3—) Walk-in service without appointment

• Urge residents to wear protective mask