I’M JUST CURIOUS: Some advice on customer service

by Debbie Walker

Customer service is another one of those business items that owners and operators should force themselves to take notice of. I know right now they are just concerned to get more staff. That is witnessed by the many “hiring” signs in front of their businesses.

Hiring is going slow so now is the best time to tune up who you do have. If you are shorthanded, you probably have unhappy customers and employees. I believe that because I have heard it from friends. Because business has been so far behind and it is tough to take care of the numbers you are dealing with, an attitude adjustment of all would be great timing.:

One thing I know is the basics of customer service are quite uncomplicated. Most everyone wants to be acknowledged. It’s really very easy. You simply have eye contact with the customer and either tell them you will be right with them, or you signal them with your index finger held up, most people understand that as “just a minute”. I can’t tell you how much grief that can save in customer service by just giving that little attention.

Twice in the past week I have stood at a service counter for several minutes each. Clerks were on the phone and assisting other people. One was “chatting” with a co-worker. “Chatting” when a customer is being ignored is a big no-no. The clerks all ignored the fact that I was standing there. That little bit of eye contact and a smile acknowledging that I was there would have made a big difference in how I was feeling.

Oh yeah, and customer service is anyone who is being paid for their services rather by the hour, by commission or maybe by the treatment. It includes clerks in a store or even doctors. It’s all customer service. It’s because of these people waiting that you even have a position.

It’s a shame all offices and stores don’t do some training on customer service. What little bit it would cost them; they wouldn’t even notice, however, their customers/clients would notice.

One evening in a grocery store a little old lady in line just ahead of me asked the clerk to read her something on a label. That extremely rude clerk started ranting off to that woman about how she wasn’t hired to baby-sit people or read to them. I read it to her myself. As she left the cashier started running her mouth about “these old people”. With every word out of her mouth I was seeing a darker shade of red. I know she wanted my agreement, however, what she got was, “I hope if you make it to her age all you find for assistance is someone like yourself.” After I finished checking out I had a chat with the store manager. That just wasn’t a winning fit.

Having worked on front line registers and a variety of other customer service positions I know there are people who will try your patience. Stores and offices would be wise to do some of this training. If the company doesn’t offer it, train yourself, there are books. It will help you live longer.

We’re all in a hurry these days. Sometimes we forget we are not the only ones in this hurry-up life. It would be nice if we could all slow down a bit and be more compassionate towards others.

It’s just a thought but if you take good care of the customers you do have, you will get them and more. Smile. Laugh with your customers, A little common sense and courtesy can go a long way.

I’m just curious if you will find more patience this week. Contact me at DebbieWalker@townline.org with any comments or ideas. Thanks for reading, Have a great week.

Cross Country Journey – Part 2 Stage Two: Defiance, Ohio, to Medora, North Dakota

Alane and Steve in Defiance, Ohio.

by Steve Ball

[Read part 1 here: Cross Country Journey – Part 1 Stage One: From Belfast to Ohio]

We left Cleveland with new found enthusiasm. Allane and I had made it 1,000 miles and our friends and riding partners, John Williams and Nancy Beardsley, joined us for our journey continuing to Davenport, Iowa.

We headed out of Cleveland on our way to Defiance, Ohio, a fabulous name for a town full of nice and welcoming people. Heading into Defiance we had a forecast of rain showers. Donning wet weather gear, we plowed through light rain with determination. In Defiance we stopped at the Cabin Fever Coffee Shop, made all the more wonderful because of the people who stopped by our table and engaged with us. Sam and Eric from the local Team Defiance Bike Club spoke to us for a bit, giving us some history of their club. After we conversed for a while, Sam brought us Team Defiance Bike Club jerseys as a gift and tribute to our transcontinental ride. What nice and generous people!

We rode through on-again, off-again rain showers for the next few days. It was not enough to dampen our spirits. On Day 24 we arrived in Ft. Wayne, Indiana. There’s something about crossing state boundaries when you’re traveling on a bike. It doesn’t happen often and when it did I tried to make a point of getting off my bike, celebrating a bit, and taking a photo to memorialize it all. We were entering our sixth state on the journey.

We took a Down Day in Ft. Wayne. I found down days are important for all sorts of reasons. Primarily it allows the body to recover a bit from the grind of pedaling all day on the seat of a bike. Also important is the pure enjoyment of stopping to take in more of your surroundings, to act for a moment like a tourist, and get to know, a little more deeply, the people who work and live in our great country. Ft Wayne was the perfect place for a Down Day.

We began the day at the local tourism center, where two very enthusiastic locals recommended places and experiences not to be missed. We also enjoyed a visit by friends Beth and Kevin, from my days working in Vietnam. They drove up from Indianapolis to catch up and enjoy dinner with us. What a treat!

Our continuing journey took us through increasingly expansive farming country where corn and soy bean fields are everywhere. The countryside in this area is vast and flat. As far as you can see there are row after row of planted fields, from horizon to horizon. There were fewer and fewer houses and more and more fields. I have a whole new understanding of what the locals called “corporate farming”. The roads framed the one-mile by one-mile sections in very orderly north-south, east-west lines. Farmers didn’t necessarily talk about how many acres they farmed, they talked about how many sections they worked.

After Ft. Wayne we hugged the Wabash River and came into Peru, Indiana, the birthplace of Cole Porter and the Peru Amateur Youth Circus, a town with Big Top architecture and large indoor circus training facility lining Main Street. At the Farmers’ Market, we were gifted with fresh apples by a supportive orchard owner. We left Peru to travel through more soy bean and corn fields. At one restaurant in Rensselaer, Indiana, Allane asked if there was anything interesting she should see in the area. The waitress answered, “ No.” and added, “Just corn and more corn.”

We made it into Illinois on another rainy day. The rain poured on this day, but we were elated to make it into state #7. We had reservations at a small farm Bed & Breakfast in the town of Kempton, Illinois, population 231. When they say small town in the Midwest, they mean small town. The B&B was in the middle of one of the many 1×1 mile grids and was one our favorite places on the journey. The proprietors were genuine and exceptionally nice. We rested up and enjoyed a wonderful home cooked meal and comfortable evening.

The rain cleared, the heat began to rise, and the headwinds started. Without trees to break some of the force of 20 mph winds and with the thermometer getting close to 100 degrees, the pace slowed a bit. One tough day included a 43-mile stretch with absolutely nothing in the way of services, stores, or shade.

We knew the next big sight for us would be the grand and massive Mississippi River. We pulled into Davenport, Iowa, situated along the banks of the Mississippi, and felt elated with what we had accomplished. It was Day 32 and time for another Down Day.

After a farewell to our riding partners, we left Davenport heading north for Dubuque. We spent the next week riding back and forth across the Mississippi, or the “Great River,” as it’s referred to in these parts, from Iowa into Wisconsin and finally into Minnesota. We rode through LaCrosse, Wisconsin, Wabasha, Minnesota, and up to St. Cloud. Riding along the river was spectacular. There was a nice breeze and there seemed to always be a nice restaurant on the route when we needed one. We enjoyed the beautiful (and familiar!) scenery of blue skies, bright blue lakes and green fields and forests.

Steve entering North Dakota.

We found our way into Fargo, North Dakota, on Day 45. Fargo is not the little, rural city you may think it is after watching the movie. It’s a bustling, active economic center that has quite a nice feel about it. The locals here have enjoyed some added notoriety and tourism as a result of big screen and TV show adaptations of Fargo, but everyone we talked to said it was really hilarious how inaccurate the media coverage of the city actually is. That said, Allane and I visited Fargo movie props and memorabilia.

North Dakota is really an interesting state. On our route we found it’s largely made up of small and very small towns with populations ranging between 112 to 800. On this route, except for Fargo, pop. 124,000, and Bismarck, pop. 73,000, towns were scarce and sparsely populated. We went through such places as Enderlin, Gackle, Napoleon, Hebron and Medora. None of these towns topped 800 people.

Steve, left, in Gackle, North Dakota, with Dean, a life-long resident, who also served as the historian, entrepreneur, and all-around good ambassador for the town.

The people we met were welcoming and generous. We tented in Gackle and met Dean, a life-long resident, who also served as the historian, entrepreneur, and all-around good ambassador for the town. He talked with us, gave us a bit of history and a souvenir from the Gackle’s 1979 Duck Hunting Capital celebration. I’m not quite sure what I can do with an empty beer can that announces the joyous event, but I sure wasn’t going to refuse the gift. We also met Nicole, second grade teacher and owner of the only bar/restaurant in town. The K-12 consolidated school graduated two students last year.

Starting in Fargo, people across the state asked if we planned to go to the Medora Musical. Medora, the most westerly town in North Dakota, is a beloved tourist trap. We were determined to stop and enjoy this unique event. Approaching the area, we experienced the incredible vistas of the North Dakota Badlands, an intricately eroded landscape of sparsely wooded canyons, bluffs, and buttes displaying layers of colors. Black veins of lignite coal, reddish bands of a rock called clinker, and a variety of creams and browns decorate the steep slopes. We also caught our first views of herds of buffalo and wild horses. After an early morning visit to the spectacular Theodore Roosevelt National Park, we finally had the Medora experience. Starting with a “Pitchfork Fondu” dinner of steak cooked on a pitchfork over a roaring fire and all the fixins’, we followed the crowds into a stadium and enjoyed a comic musical rendition of the history of the town. Many North Dakota families look forward to their annual summer pilgrimage to the celebration.

It was Day 53 and we were raring to go. North Dakota had been our 12th state along the journey and the next big adventure lay ahead in Montana. I had covered roughly 2,500 miles.

REVIEW POTPOURRI – Book: The Haldeman Diaries

President Richard Nixon, left, and H. R. Haldeman

Peter Catesby Peter Cates

The Haldeman Diaries

The Haldeman Diaries, a massive book of almost 700 pages, was issued by Putnam a year after the death of H.R. Haldeman (1926-1993) who served as Chief of Staff for former President Richard Nixon for four years before being quietly pressured to resign by his boss in the spring of 1973 during the Watergate scandal.

He ran a very zero tolerance tight ship and was a genius of efficiency and a consummate workaholic, putting in 48-hour work weeks, and loyally being Nixon’s hatchet man. I first became aware of him in 1970 after reading a Sunday Parade magazine puff piece, portraying him as hard working and Mister Geniality.

About a month before Haldeman resigned, Newsweek did a more thorough and quite fascinating cover story on him. It reported his Medusa stare at erring underlings, his having more access to Nixon than any other human being on earth (which included Nixon’s wife Pat and daughters Tricia Cox and Julie Eisenhower), his having little interest in music, art and literature, and his complete devotion to his wife and two children, although spending very little time with them during the White House years.

His marine-style crew cut aptly conveyed his quite authoritative command of everything that went on at 1600 Pennsylvania Avenue, only doing Nixon’s bidding. Absolutely nobody got to see the president in the Oval Office without Haldeman’s approval; calling him the pit bull at the door is an understatement.

The Diaries came about after Nixon appointed him as the second top man at the White House, as recounted by the author in his own preface:

“Robert Rutland, a close personal friend and eminent Presidential scholar, urged me to record faithfully in a journal the major events of each day and my thoughts regarding them. He believed that this had never been done by someone working so closely with the President. At least my ‘diaries’ would provide a fascinating account for my children and grandchildren; more importantly, they could prove to be an invaluable asset to historians and scholars.”

Haldeman hit the nail on the head with that last statement.

Nixon was often referred to as Tricky Dick but quite a number of presidents have played dirty including the notorious FDR (Franklin Delano Roosevelt), while Nixon’s predecessor LBJ (Lyndon Baines Johnson) was complimented by a labor union leader as “no slouch either.”

The September 9, 1970, entry in the Diaries amidst a ruthless political campaign against the Democrats conveys Nixon’s personality here – “Really wants to play the conservative trend and hang the opponents as left-wing radical liberals. Said to say, ‘Our opponents are not bad men, they are sincere, dedicated, radicals. They honestly believe in the liberal left.’ And force them on the defensive.”

Haldeman’s earlier best seller The Ends of Power is also highly recommended.

William MacEwan

William MacEwan

I rec­ent­ly found a 78 among my piles of records by a singer I had never heard of before, tenor William MacEwan (1871-1943) performing The Old Rugged Cross in a very good 1927 English Columbia recording that sold 250,000 copies worldwide by 1933 while sheet music sales totaled 20 million by World War II.

Max von Sydow

Max von Sydow

A powerful piece of acting is that of Max von Sydow, in the 1975 film Three Days of the Condor, portraying the assassin Joubert staring into the abyss just before he leads two other killers on a murder spree against seven CIA researchers in a quiet New York City office. He also comments on the peace and comfort of having no conscience to Robert Redford’s character.

Robert PT Coffin’s essay Kennebec Crystals continued

More from Robert PT Coffin’s essay Kennebec Crystals about Maine’s winter ice industry:

“And down in New York and Philadelphia prosperous citizens were getting down their ice cream freezers. Children in Richmond and children under the shadow of the Blue Ridge were running starry-eyed behind high carts with letters frosted and dripping with icicles. The letters on those carts spelled ‘Kennebec Ice.’ Further south, the crystals of Maine touched the fruit of the Caribbees. Far down off the Horn and up the other side, ships with bones bred in Maine forests carried the Maine treasure to the Pacific. Trains plowed through the dusty cornlands of Nebraska and on to the Rockies, carrying Maine ice. And a whole nation knew the clear taste of the Kennebec. Half the world, too, England and France, and Holland.

“But all that was in the twilight days of wooden ships, when Maine women still kept their neat houses moving around the world. That was when the wizards had not wakened new secrets out of electricity and steel. That was in the eighties and nineties.”

Concluding paragraphs next week.

Up and down the Kennebec Valley: More high schools, part 3

The Lawrence Library, in Fairfield.

by Mary Grow

Fairfield, Palermo, Sidney

In Fairfield, according to the Historical Society’s bicentennial history, town meeting first appropriated money for schools in 1793, five years after the town was incorporated. As in other towns, schools were based in neighborhood school districts. The history says in 1904 there were 25 schools within the town boundaries.

The first high school classes were in 1873, in “part of the already existing grammar-school building…at the corner of Main Street and Western Avenue.” Voters raised $500 for high-school education. This building was presumably the one that was North Grammar School by the middle of the 20th century, and now houses businesses.

In 1881, an article asking voters to build a separate high-school building was on the warrant for the March town meeting. Voters passed over – did not act on – it.

The history says a building for Fairfield High School was built in 1890-91, on Burrill Street (which is at the south end of the business district, running west from Water Street across Main and High streets to West Street). It cost $5,000 and “served the Town until Lawrence High School opened in 1907.”

After 1907 it became South Grammar School, on the north side of Burrill Street between High and West streets. It is now an apartment building.

The 1907 Lawrence High School was a brick building on the west side of High Street, facing Memorial Park. It opened on Sept. 21, with the more than $60,000 construction cost paid by Edward Jones Lawrence.

Lawrence had made a fortune in lumber, street railways, shipbuilding and other ventures. Readers will see more about him in a future article, because Fairfield’s Lawrence Library is also named in his honor.

The Fairfield history says Lawrence’s fortune was drastically reduced in the global financial panic in 1906-1907. He kept his promise to build the high school by “mortgaging his home and borrowing against the schooners” – six-masted schooners built in Bath in which he had invested.

On Feb. 15, 1925, the high school building was “gutted by fire,” the bicentennial history says. It was rebuilt by the spring of 1926.

The Fairfield town report for the year ending Feb. 28, 1926, includes financial information on rebuilding. The town borrowed $50,000, with repayment beginning Jan. 1, 1927, and got more than $57,000 from insurance. The “contract price for construction” of $103,446 covered payments to the architect, contractor, electrician and plumber.

The report from the new Lawrence High School Principal, Edward S. Young, in the same town report said that the school “opened September 14 [1925] in its temporary quarters in the Opera House with an enrollment of 204.”

(The Fairfield Opera House was built in 1888, supported by Amos Gerald [1841-1913], “the Electric Railroad King,” another local boy who made good. It was “demolished in 1961 to make way for the present modest municipal building,” which is at 19 Lawrence Avenue. Lawrence Avenue runs from Main Street at the end of the Kennebec River bridge up hill past the library to High Street.)

Young continued: “Your principal has made a determined effort to make the scanty equipment in the Opera House adequate for a good school and he feels that real work is being done in spite of adverse conditions.”

An innovation was provision of a hot lunch twice a week, at cost, “through the cooperation of the domestic arts department,” for students who did not go home during the noon break.

The 1925 school routine included 10 a.m. daily chapel, with two hymns, the Lord’s Prayer and a Bible reading. Outside speakers were invited every Wednesday. To prepare students for public speaking, “Three times each week a student gives a declamation before the entire school. He is introduced by a fellow student.”

When yet another new Lawrence High School was completed in 1960, the 1907 building became a junior high school. It is now Fairfield Primary School, serving students in pre-kindergarten and kindergarten.

In Palermo, historian Milton Dowe found early settlers had many children – John Cain had 18; Amasa Soule 13; Jacob Worthing 12, five of them born before 1800. Primary schools were in existence before 1811; that year, seven school districts were created.

By 1886, Dowe wrote in his 1954 town history, Palermo had 17 schoolhouses. “At this time several of the elementary schools also held terms for free high school classes,” he added.

Millard Howard’s 2015 history said Palermo’s 17 school districts never operated simultaneously; and he said not all districts hired a teacher for every term. His book includes a paragraph on high schools, in which he wrote that Palermo offered none until after Maine’s 1873 Free High School Act.

By 1888, eight Palermo school districts offered high school courses, Howard wrote, the first established in 1882. He explained, “This meant that these districts were occasionally providing a ten-week high school term. There was no fixed course of study.”

Howard found an 1893 Kennebec Journal reference to a free high school at Carr’s Corner ending a term at the end of April. Carr’s Corner, on North Palermo Road, was the site of the schoolhouse for District 13, which was organized in the 1830s and lasted until Palermo school districts were consolidated in 1953.

Dowe also mentioned the Academy Hall on the China side of Branch Mills Village, described in last week’s account of China high schools as Barzillai Harrington’s high school.

Alice Hammond wrote that the Town of Sidney never provided a town high school. There were primary schools from 1792, when Sidney was separated from Vassalboro.

Hammond did not say what opportunities for higher education were offered in the 1800s. Nor does Henry Kingsbury’s Kennebec County history have any information; in a half paragraph about education in Sidney, Kingsbury wrote that by 1891, the number of school districts was cut from 18 to 14 because there were so few students.

From 1906 on, Hammond wrote, Sidney paid students’ tuition to out-of-town schools. The majority chose the public high school in Augusta, Belgrade or Oakland or Oak Grove Seminary, in Vassalboro.

The elusive Barzillai Harrington

Barzillai Harrington, who built an Academy in Branch Mills Village, in China, in the 1850s, was, according to on-line genealogies, born in Tinmouth, Vermont, June 13, 1819; or in Sherburn, Massachusetts, in 1816.

The genealogies and the Maine Historical Magazine, Vol. 1 (1886) identify him as a son-in-law of Shepard Bean (July 16, 1784-1847, the 12th of 14 children of Joshua and Mary Bean). Shepard Bean was born in Readfield, and his wife Jerusha (Hayward) (d. 1876), was from Easton, Massachusetts. Shepard and Jerusha Bean had five children, born in Readfield.

The three older Bean children all found spouses in Readfield. The younger of the two daughters, Lucy Ann, born May 20, 1828, married Barzillai Harrington on Oct. 12, 1843.

(Lucy’s younger brother, Alvin S. Bean, married Phebe Snow, of China, according to the magazine; or Phebe Worth Jones, of China, and after her death a widow named Lizzie [Erskine] Tyler, according to one genealogy.)

Barzillai and Lucy Harrington had eight children between 1844 and 1860. Their oldest son, Myron Clark Harrington, born Aug. 1, 1844, died Oct. 9, 1862, at Bellow’s Heights, Virginia (almost certainly a victim of the Civil War).

Their second son, born Nov. 30, 1845, was named Barzillai Shepard Harrington after his father and grandfather. The genealogies offer no further information.

The magazine article identifies the senior Barzillai Harrington as “from China” and adds: “He built the Lowell, Me., tannery.”

Milton Dowe offered one more clue to the family when he wrote in his Palermo Maine Things That I Remember, in 1996 that “The Branch Mills Sewing Circle was organized at the home of Mrs. B. Harrington in 1853” and went on to list the officers, including “Mrs. L. Harrington,” secretary.

Lowell is a small Penobscot County town, east of Passadumkeag, south of Lincoln. Ava H. Chadbourne’s book on Maine place names says it was Page’s Mills Plantation in 1819 or soon thereafter; then Deanfield Plantation; and Huntressville when incorporated as a town in 1837. It became Lowell in 1838, reportedly to honor Alpheus Hayden’s son Lowell Hayden, the first male child born in the town.

Chadbourne has no Harringtons on her list of early Lowell families. She wrote that Alexander Webb, a New Yorker who had managed tanneries in other Maine towns, “superintended” the building of a large one in Lowell after he moved to town in 1856.

Did, then, the senior Barzillai Harrington literally build the tannery, with Webb overseeing his work? If so, why and how did Harrington switch from running a high school in China to building a tannery in Lowell, a hundred miles away?

Lowell was not his farthest journey. One on-line genealogy says he died May 13, 1885, in Harvard, Nebraska; another says he died in 1881. Lucy survived him, and also died in Nebraska, according to one source.

News from Victor Grange

Here is another update on a prior topic, Victor Grange #49, in Fairfield Center, described in the May 13 issue of The Town Line.

The Grange’s Fall 2021 newsletter reports the successful completion of the effort to raise funds to insulate the building. The money is now in hand, and, the newsletter says, “Northeast Poly Insulation [of Fairfield] will start the job shortly.”

Grangers also obtained the advice they needed on ventilating a well-insulated building. The report says D. H. Pinnette Roofing, of Oakland, “will install six turbine vents, this should do the trick.”

The Grangers expect the insulation will much improve heating in the building and allow more programs. People are invited to suggest programs they would enjoy.

The newsletter lists Grange programs and events. They are open to anyone interested, whether a Grange member or not.

Vaccination clinics are scheduled from 8:30 to 11 a.m. Thursday, Oct. 6, and Thursday, Oct. 28. The Grange Hall will host Northern Light Health personnel administering the Pfizer vaccine against Covid and the quadrivalent flu vaccine, which offers protection against four different strains of the influenza virus.

The annual Grange Fall Fest and Craft Fair is scheduled for Saturday, Nov. 13, from 9 a.m. to 2 p.m.

Bridge lessons are offered Mondays from 10 a.m. to 1 p.m. The newsletter says the original turnout of two tables (eight players) has already doubled some days as more people hear of the chance to learn this card game.

Grange members are looking for help with two more projects, one needing money and the other expertise.

They would like to buy an Automatic External Defibrillator (AED) to provide emergency help to a heart attack victim. The cost is listed as $1,300; donations are welcome. The newsletter requests checks made out to Victor Grange 49 AED Fund and left at the Hall, at 144 Oakland Road in Fairfield Center; or mailed to Victor Grange 49, c/o Roger Shorty, 118 Oakland Road, Fairfield ME 04937.

For the Nov. 13 Fall Fest, Grangers are looking for someone who can sharpen knives and scissors, for a fee. Anyone interested can get in touch through Roger Shorty or by emailing Victorgrange49@gmail.com.

Main sources

Dowe, Milton E. , History Town of Palermo Incorporated 1884 (1954).
Dowe, Milton E., Palermo, Maine Things That I Remember in 1996 (1997).
Hammond, Alice, History of Sidney Maine 1792-1992 (1992).
Howard, Millard, An Introduction to the Early History of Palermo, Maine (second edition, December 2015).
Fairfield Historical Society, Fairfield, Maine 1788-1988 (1988).
Kingsbury, Henry D., ed., Illustrated History of Kennebec County Maine 1625-1892 (1892).

Websites, miscellaneous.

FOR YOUR HEALTH: Insulin at 100: How The Discovery Improved Lives

Managing type 1 diabetes is getting easier thanks to research by the NIDDK.

(NAPSI)—The discovery of insulin 100 years ago led to many research and clinical advances that have greatly improved strategies used to help people manage diabetes to live longer and healthier lives.

Before insulin, physicians treated people with diabetes, a disease that occurs when blood glucose—or blood sugar—is too high, by recommending changes in their diet. In 1921, scientists at the University of Toronto found that pancreatic extracts from healthy dogs reduced blood glucose levels in other animals with diabetes. By 1922, the pancreatic extract, now known as insulin, was chemically processed and used in studies to treat people with type 1 diabetes.

This discovery, which led to the development of better insulin formulations over time, also led to a series of research studies conducted or supported by the NIH’s National Institute of Diabetes and Digestive and Kidney Diseases (NIDDK) that have dramatically changed how people with diabetes, especially type 1 diabetes, live. For instance:

  • In the 1970s, NIDDK researchers developed a more effective form of artificial human insulin using DNA technology. This artificial human insulin was purer and of higher quality than the animal-based insulin.
  • In 1983, the NIDDK launched the Diabetes Control and Complications Trial (DCCT). This study showed that when people with type 1 diabetes use insulin to keep their blood glucose levels as close to their target range as possible, they are at significantly less risk for developing diabetes-related eye, kidney, and nerve diseases.
  • Since 1994, the Epidemiology of Diabetes Interventions and Complications or EDIC trial has followed DCCT participants to show that keeping blood glucose levels steady over time helps people with type 1 diabetes live healthier and longer.

The discovery of insulin also led to research that has made managing diabetes easier and more effective. Such results led to the development of continuous glucose monitoring, insulin formulations that work faster or last longer throughout the day and keep blood glucose stable longer, and wearable insulin pumps.

Despite the many ways in which insulin has improved the well-being of people with type 1 diabetes, managing blood glucose levels is still a challenge. That is why the NIDDK continues to support research into insulin and other diabetes management tools and technologies. For example:

  • NIDDK scientists are studying ways to make insulin more patient-friendly by developing formulations that do not need to be refrigerated and creating smaller, easier-to-use insulin pumps and blood glucose monitoring devices.
  • Recent research shows artificial pancreas technology, also known as closed-loop control, can automatically monitor and regulate the delivery of insulin, which may reduce patient burden and help keep blood glucose levels in a healthy range.
  • The NIH’s Rare and Atypical Diabetes Network, or RADIANT (www.atypicaldiabetesnetwork.org), helps researchers better understand unusual or unknown forms of diabetes.
  • The NIDDK continues to study how type 1 diabetes occurs and how to prevent the disease. For instance, the NIDDK-supported TrialNet (www.trialnet.org) project is a collection of screening tools and research studies designed to help scientists learn how to slow or stop type 1 diabetes before or soon after patients are diagnosed.

The NIDDK remains committed to conducting diabetes research to help patients with diabetes live healthier lives and make the goal of finding a cure for type 1 diabetes more reachable.

To learn more about diabetes, including the latest research, visit the NIDDK website at www.niddk.nih.gov.

OPINIONS – Question #1: A diabolical scam to gain more control

by Sheldon Goodine
South China resident

A lot of questions and confusion about question #1 have come to my attention, so I’m going to try to dissect the wording and give you my take on it. I do this under my by-line, The way I see it, and not by any legal or expertise on my part.

Question #1: “Do you want to ban the construction of high-impact electrical transmission lines in the upper Kennebec Region”…. Fair question, but it should stand alone for an up or down vote. Question: What are the high impact of the transmission line? Why did the writers of the question want to expand it to include Future Construction for Politicians to have control and to require the legislature to approve ALL other such projects anywhere in Maine…? Do you not see what is happening? The legislature can and will make a correlation, that a new project is like question #1.

We continue, “not only in the upper Kennebec Region, but the entire state of Maine, ‘both retroactive to 2020’.” Now we see the beginning of retroactivity power and a precedent will be established giving the legislature retroactive power to 2014….So now the authors want to go backward seven years to give the legislature the power to pick and choose where and when to apply this new law as they see fit.

We continue: “To approve by a two-thirds vote such projects using public land….” Do you believe they will stop at public lands and not to private lands. I think they will stop at nothing.

You must ask yourself, which part of this double barrel question will harm the state of Maine and its citizens the most over many years. To me it’s just a diabolical scam for the legislature to ride on the coattails of a very controversial subject that they believe will be approved and will give them more power that they want.

The way I see it the CMP corridor will be nice when completed, giving access for animals to feed and for recreation. In a few years it will look like it will always be there, but power to the legislature will go on a long, long time. I’ll be voting NO and hope informed citizens will see the harm in one vote for two questions found in Question #1.

SOLON & BEYOND: Pine Tree 4-Hers meet in September

Marilyn Rogers-Bull & Percyby Marilyn Rogers-Bull & Percy
grams29@tds.net
Solon, Maine 04979

The Solon Pine Tree 4-H Club met on Saturday, September 11, at the Solon Fire Station. In attendance were Kaitlin Delarma, Jillian & Desmond, Robinson, Katelyn & Devyn DeLeonardis, Isabella Atwood. There wasn’t any craft project during this meeting. Members re-tagged their projects to exhibit in the New Portland Fair.

Members received their fair money from Dover and Skowhegan fairs.

At the Skowhegan State Fair, the club received a blue ribbon on their Educational Exhibit and four members received Best of Show with their projects. The club also received the People’s Choice Award at the Skowhegan Fair. The October meeting starts a new year of 4-H. Children nine years old and older are welcome to join at the next meeting to sign-up.

Next meeting will be Saturday, October 9, at 9:30 a.m., at the Solon Fire Station. My many thanks go out to Hailey Dellarma for sending the above news about the club.

And I also received a very welcome letter from the Solon Elementary School: The Principal’s Message: Welcome back to school to students who have been with us and those who are new to our school. We hope it will be a great year! We continue to follow the Maine CDC recommendations regarding physical distancing (three feet), hand washing, and symptom screening. Parents have the option of whether they want their child to wear a mask, although masks must be worn, by law, on school buses. Our goal is to keep our students and staff healthy and safe and to keep our school open.”

The principal can be found at Solon Elementary School on Monday, Wednesday, and Friday afternoons and Tuesday and Thursday mornings. At other times you can find him at his other school, Garret Schenck Elementary School, in North Anson. Secretary Mrs. McFadyen will be happy to help you get in touch.

Mrs. LaChance is our lead teacher again this year so she will help with a number of things including planning activities and handling discipline. We appreciate your support of your children’s education. Let us know how we can help you.

SCHOOL SUPPLY DONATIONS:

We want to thank people and organizations who have donated school supplies to our school this fall. Mrs. Ann Jackson, New Hope Women’s Shelter Madison Health Center United Way of Mid-Maine, thanks for your support!

We have several new staff members who joined our team this fall. We hired a new first grade teacher, Ms. Rachel Layman, to replace Mrs. Carol Campbell, who retired last spring. Ms.Layman, a Solon native and Carrabec High School graduate, earned a bachelor’s degree in elementary education from the University of Maine at Farmington. Last year she worked at our school in the pre-school program.

MS.LAYMAN: In Tittle I we have a new staff member. Ms. Samantha Taylor grew up in Anson and graduated from Carrabec as well as the University of Maine at Farmington with two bachelors of fine arts degrees, one in visual arts and one in music. She will work with Mrs. Rogers to support students in their learning. We also have a new physical education teacher, Mr. Paul Caplan. Mr. Kaplan graduated from Carrabec High School and the University of Maine at Presque Isle. He will teach P.E. at Solon, Garret Schenck, and CCS to students in grades K.-5.

STAFF MEMBER IN NEW POSSION: Mrs. Amanda DeLeonardis has moved from her position as a Title I ed tech to a teaching position as a learning interventionist at our school. This new position, funded by coronavirus relief funds, provides us with more support for students needing intervention in literacy and math to help them to be successful.

I will finish that one up next week.

Now for a quick word from Percy: “Pride goes before destruction, and haughtiness before a fall.”

Winslow Community Cupboard Food Pantry seeks new donations

Hannaford offers one way to lend support

Winslow Community Cupboard food pantry—which now serves more than 225 food-insecure families in Winslow, Waterville, and surrounding towns—is actively seeking new financial donations.

One easy, effective way to lend support is by purchasing a $2.50 reusable “Fight Hunger” Shopping Bag sold at the Hannaford supermarket, located at 190 JFK Plaza, in Waterville. The food pantry will receive $1 for every “Fight Hunger” Shopping Bag purchased at that location in October.

Those unable to purchase the Hannaford “Fight Hunger” Shopping Bag, or who wish to make a direct donation, may do so by mailing a check payable to “Winslow Community Cupboard” to: Winslow Community Cupboard, 12 Lithgow St., Winslow, ME 04901. Credit card or PayPal donations are also greatly appreciated at this link: https://winslowucc.org/winslow-community-cupboard/

“Winslow Community Cupboard” food pantry is a ministry of Winslow Congregational Church, 12 Lithgow Street, Winslow, which has served the local community since 1828.

For more information, please contact Winslow Community Cupboard at WinslowCupboard@Gmail.com.

MY POINT OF VIEW: A controversial figure whose holiday name was changed

Christopher Columbus

by Gary Kennedy

It happens every year my friends. And for me it will happen every year in the future if I have anything to say about it. This year this holiday occurs on Monday October 11, 2021.

Christopher Columbus landed in the Americas in 1492. Columbus Day also celebrates our Italian/American heritage, as well as the many achievements of Columbus. Columbus Day became a federal holiday in 1937. Because of controversy regarding this holiday there have become alternate names given around this event, such as Indigenous People’s Day.

The Italian population took great pride in the Italian influence regarding the establishment of the greatest country that ever existed. Columbus and crew were Italian explorers and very good at what they did. However, there is reported to be a bad side to Columbus which I will mention later. Columbus was favored in the courts of King Ferdinand and Queen Isabella. His companion on the journey to Chart a western sea route to China, India and the fabled gold and Spice Island of Asia were also Italian. They must have fallen way off course as he landed in the Bahamas, which made him the 1st European to explore the Americas since the Vikings who established colonies in Greenland and Newfoundland. (10th Century).

Columbus went on to discover Hispaniola and Cuba, located in the Greater Antilles on December 6, 1492. In Hispaniola Spain, established the 1st colony in the Americas by leaving 39 of his men who would take native wives. Columbus didn’t actually know that he was in the wrong ocean. He originally believed he was in China and Japan. In March of 1493 he returned to Spain a hero with gold spices and captive Indians. The capture of native populations was very common then by all superior countries of the time. Today it has cost him much of his popularity but such were those times. Things tend to work out in the end by the natural evolution of things. We are currently going through a nightmare because of this and other past happenings of history. In any case it is history and I believe most has worked out for the better.

Although Columbus receives credit for discovering America such is just the case in general. The Americas and the Continents are very different places. I should mention that when Columbus made his return trip from Spain to Hispaniola he found that his 39 men which he left behind to settle were all slaughtered. I suppose that was revenge and perhaps rightly so, at the time. Remember these were the days of exploration and colonization. I believe history teaches us that progress has always come at a cost. As long as greed and self control our growth, there will always be them and those.

Unfortunately, God’s way has not been mastered. I would, however, like to point out that many have gained from this growth. Many countries are at peace and thrive and many of the peoples have flourished. That is not justification for cruelty in any form. I am just pointing out that every country has a history, which in its origin, is not very humane. Having or showing compassion or benevolence is lacking even here in our beloved country. Just watch the news and you will see much of what we talk against.

So all that being said does Columbus Day belong on our calendars. We don’t mind observing it; we just don’t like who it represents, not necessarily what it represents or the good that did derive from it.

If we want to get more technical we can say that America was actually named after Amerigo Vespucci, an Italian merchant, explorer and navigator who derived from Florence, Italy. He discovered Rio de Janeiro and named it South America. Our country is named because of him, not Columbus.

Finally, we must not discount (Erik), Leif Erikson a Viking from Iceland. Erik landed in North America, perhaps Newfoundland almost half a millennium before Columbus. Erikson was a Norwegian warrior and explorer. Some of us have heard of his father Erik the Red. (Hair color), also a feared and respected warrior. This is approximately 1000 AD. It is believed that he reached the Gulf of St. Lawrence, which is very near to us here in Maine. Year’s later Leif’s sons would revisit because of the grapes that were discovered. Obviously wine was made during this time.

So, there you have it for this Columbus Day. Oh, during Leif’s time slavery was still in the mix of the construction of civilization as we know it today.

God Bless and have a happy and safe Columbus Day.

PHOTOS: Waterville 5/6 grades football 2021

Members of the Waterville Youth Football 5/6 grades team are, front, from left to right, Zaiden Thoopsamoot, Reid Morrison, Charlie Ferris, Isaac Gilman, Mason Pelletier, Oliver LeVan and Brekin Mathieu. Second row, Blake Kenyon, Aiden Troxell, Jameson Dow, Gideon McGee, Wyatt Jones, Cameron McInnis and Evan Veilleux. Back row, coaches Jonathan Kenyon, Chad Gilman, Craig McInnis, Matt Morrison and Tom Ferris. Absent from photo Caden LaPlante, Logan Cimino and Vincent Farrand. (photo by Miss Brown, Central Maine Photography)

Members of the Waterville Youth Football spirit squad are, front row, from left to right, Laney Gilman, Ava Frost, Madelyn Morrison, Janaya George, and Rayne Vallier. Second row, Maci Peters, Ava Paradis-Bard, Peyton Grip, Naomi McGee, Joslynn Allen, Jaelynn McInnis and Ryder Perkins. Back, Coach Crystal Cullen. (photo by Miss Brown, Central Maine Photography)